2026 NYSCAA Annual Conference, Resilient by Nature: The Power of Community Action — September 15 through 18, Niagara Falls Convention Center

Registration Now Open

2026 NYSCAA
Annual Conference

Resilient by Nature:
The Power of Community Action

Dates

September 16–18, 2026

Conference Venue

Niagara Falls Convention Center

Join Community Action colleagues from across New York State in Niagara Falls for professional development, peer learning, and statewide collaboration.

Conference Status

Open

Registration is open
Early Bird rate available through June 30, 2026

Confirmed

Sept. 16–18, 2026
Sept. 15: NYSCAA Board Meeting & Early Registration only
Niagara Falls Convention Center

Hotel Deadline

Room block cutoff:
August 24, 2026

Keynotes

Allan Kehler: Find Your Voice. Find Your Power
Chelsea Ambrose: Uncovering Resilience

ELI Note

ELI 1.0: conference registration is included.
ELI 2.0: participants must register and pay for the conference separately.
Hotel rooms must be booked separately.

1Register

2Book Hotel Separately

3Review Preliminary Schedule

Conference Overview

A statewide gathering for Community Action

The NYSCAA Annual Conference brings together Community Action Agency staff, leaders, partners, and supporters from across New York State for professional development, networking, shared learning, and statewide collaboration. This year's theme, Resilient by Nature: The Power of Community Action, honors the strength, adaptability, and enduring impact of the Community Action network.

Conference Focus Areas

Practical learning across the work of Community Action

The preliminary agenda includes sessions connected to HR, finance, Head Start, management and leadership, housing and weatherization, technology, fundraising, preparedness, NYS Department of State updates, and statewide partner conversations.

HR Finance Head Start Leadership Technology Weatherization Fundraising Preparedness

At a Glance

Main Program

Wed. & Thu.
plus Friday morning

Keynotes

Allan Kehler & Chelsea Ambrose

Tuesday

Early check-in
optional arrival

Hotel

Book separately
deadline Aug. 24

What to Expect

Learning

Professional development sessions designed for Community Action staff at every level.

Connection

Network with colleagues from CAAs across all regions of New York State.

Ideas

Explore strategies, tools, and perspectives to bring back to your agency.

Niagara Falls

Gather in a memorable, accessible location near one of the world's great natural wonders.

Who Should Attend

Agency Leadership

Executive Directors, senior leaders, board members, and managers leading Community Action work across New York State.

Program and Operations Staff

Program directors, direct service staff, fiscal staff, administrative staff, and operations teams delivering the Community Action mission every day.

Partners, Sponsors, and Presenters

Organizational partners, presenters, sponsors, exhibitors, and stakeholders connected to Community Action across New York.

Featured Keynotes

Keynote speakers for the 2026 Annual Conference

The 2026 NYSCAA Annual Conference will feature two announced keynote speakers: Allan Kehler and Chelsea Ambrose. Allan will present Find Your Voice. Find Your Power, and Chelsea will present Uncovering Resilience. Both presentations connect directly to this year’s theme, Resilient by Nature: The Power of Community Action, with a focus on resilience, leadership, wellness, organizational culture, and the people-centered work of Community Action.

Allan Kehler, 2026 NYSCAA Annual Conference keynote speaker

Wednesday Keynote

Allan Kehler, B.Ed., B.PhEd.

Keynote Title

Find Your Voice. Find Your Power

Mental health, resilience, and workplace wellness

Allan Kehler is a leading voice in mental health, resilience, and workplace wellness. Known for powerful storytelling and practical strategies, he helps organizations reduce stigma, strengthen human connection, and create healthier, more supportive workplaces.

With lived experience, professional insight, humor, and compassion, Allan brings an honest and practical perspective to conversations about mental health, addiction, suicide, emotional intelligence, and resilience.

Mental health Workplace wellness Resilience

A perfect fit for this year’s theme.
Allan’s work centers on resilience, mental health, connection, and creating spaces where people feel seen, heard, and supported.

Chelsea Ambrose, 2026 NYSCAA Annual Conference keynote speaker

Thursday Keynote

Chelsea Ambrose, LCSW

Keynote Title

Uncovering Resilience

Leadership, culture, and mission-centered resilience

Chelsea Ambrose is the founder of Beauty Way Consulting and a nonprofit leader turned coach, consultant, and speaker. She helps mission-driven leaders prevent burnout, navigate change, and build cultures where people and missions thrive.

A licensed clinical social worker and resilience strategist, Chelsea brings trauma-informed, strengths-based leadership insight to organizations working through change, pressure, and complex human service demands.

Burnout prevention Organizational culture Resilient leadership

A perfect fit for this year’s theme.
Chelsea’s work centers on resilience, people-centered leadership, and helping mission-driven organizations sustain both their staff and their mission.

Program Planning Update

A preliminary conference schedule is now available

The 2026 NYSCAA Annual Conference is listed as September 16-18, 2026. Tuesday, September 15 is planned primarily for early registration/check-in, a NYSCAA Board of Directors meeting, and an optional happy hour meet-up. Our conference begins Wednesday morning and continues through Friday morning.

The preliminary agenda includes keynote presentations from Allan Kehler and Chelsea Ambrose, meals, concurrent sessions, a reception, ELI-related programming, and closing remarks. Session topics, presenters, room assignments, and final timing are still being finalized and are subject to change. NYSCAA will continue to update this page as additional details are confirmed.

Program Areas

HR, finance, Head Start, leadership, technology, housing, weatherization, fundraising, preparedness, and specialized topics.

Preliminary

The agenda is meant to support planning now, but the final schedule may change as details are confirmed.

Travel Planning

Most attendees should plan around Wednesday morning through Friday morning programming, unless arriving early Tuesday by choice.

Registration

Register for the Conference

Registration Rates

Early Bird Rate

Through June 30, 2026

$350

Register by June 30 to lock in this rate. Save $100 over the regular rate.

Regular Rate

Beginning July 1, 2026

$450

Standard conference registration rate for registrations received July 1 or later.

Important Hotel Reminder

Conference registration does not reserve your hotel room

Completing conference registration does not reserve a hotel room. Hotel rooms must be booked separately through the NYSCAA room block at the Sheraton Niagara Falls.

The conference is listed as September 16–18, 2026, but Tuesday, September 15 is planned as early registration/check-in only. The core conference program is expected to run Wednesday, Thursday, and Friday morning. Please book hotel nights based on your travel needs.

Book Hotel Room Separately

Cancellation Policy

Cancellation requests must be submitted in writing by Monday, August 31, 2026. Approved cancellations will be refunded less a $50 administrative fee. No refunds will be issued for cancellation requests received after August 31, 2026, or for no-shows. Substitutions may be permitted when requested in writing.

Register for the Conference

Ready for the next step?

Registration, hotel, and sponsor links

Use these quick links as you continue through the page. Conference registration and hotel reservations must be completed separately.

Emerging Leaders Institute

Important registration note for ELI 1.0 and ELI 2.0 participants

NYSCAA is offering both ELI 1.0 and ELI 2.0 for 2026 due to continued agency interest in Emerging Leaders Institute participation. Please review the registration guidance below before completing a conference registration.

ELI 1.0

Conference registration is included

The ELI 1.0 participation cost includes registration for the 2026 NYSCAA Annual Conference. Confirmed ELI 1.0 participants do not need to complete a separate conference registration for themselves.

ELI 2.0

Conference registration is required

There is no charge for ELI 2.0 participation; however, ELI 2.0 participants are expected to attend the conference and must register and pay for the conference through the NYSCAA website.

Register for the Conference

Hotel Room Still Required

ELI registration does not reserve a hotel room. ELI 1.0 and ELI 2.0 participants are responsible for booking their own hotel room if planning to stay overnight.

Book Hotel Room

Friday Morning ELI Programming

The preliminary schedule currently lists ELI Graduation and ELI 2.0 Project Presentation/TBD on Friday morning, followed by conference closing remarks. Final timing and details are subject to change.

Additional Attendees

Any additional agency staff, guests, or colleagues attending the conference beyond the confirmed ELI participant must complete a separate conference registration through the official registration form.

Preliminary Schedule

Schedule at a Glance and Day-by-Day Details

This section is organized in two parts: a quick schedule-at-a-glance for easier planning, followed by the full preliminary day-by-day agenda. Session topics, speakers, times, room assignments, and other details are still being finalized and are subject to change.

Please note: this schedule is subject to change

The agenda below is preliminary. NYSCAA will continue to update this page as sessions, presenters, room assignments, and final timing are confirmed.

Start Here

Schedule at a glance

Tuesday, Sept. 15

Early Arrival

NYSCAA Board meeting and early registration/check-in.

Wednesday, Sept. 16

Opening Day

Conference welcome, Allan Kehler keynote, lunch, concurrent sessions, and evening on your own.

Thursday, Sept. 17

Keynote and Awards

Chelsea Ambrose keynote, Community Action Awards, concurrent sessions, and reception.

Friday, Sept. 18

ELI and Closing

Breakfast, ELI Graduation, ELI 2.0 Project Presentation/TBD, and closing remarks.

Detailed Preliminary Agenda

Day-by-day schedule

Tuesday, September 15, 2026

Early Registration and Arrival

2:00 PM - 4:30 PM
NYSCAA Board of Directors Meeting
Convention Center
3:00 PM - 4:45 PM
Early Conference Registration Opens
5:00 PM
Welcome Meet-Up
TBD

Wednesday, September 16, 2026

Opening Day, Keynote, and Concurrent Sessions

7:00 AM
Registration Opens
8:00 AM - 9:00 AM
Breakfast
9:00 AM - 9:30 AM
Conference Welcome
Tim Nichols, NYSCAA
Niagara Falls Elected Official, TBD
Diane Hewitt-Johnson, NYSCAA Board President
9:30 AM - 11:00 AM
Keynote Presentation: Find Your Voice. Find Your Power
Allan Kehler
11:00 AM - 11:30 AM
Break
11:30 AM - 12:30 PM

Concurrent Sessions

HR

HR Session
Integra HR

Finance

Finance Session
WIPFLI

Head Start

Head Start Session
Details TBD

Management and Leadership

Management and Leadership Session
Details TBD

Housing and Weatherization

Housing and Weatherization Session
Details TBD

Specialized

Specialized Session
Details TBD

12:30 PM - 2:00 PM
Lunch
Legislative Update with David Bradley
2:15 PM - 3:15 PM

Concurrent Sessions

Finance

Finance Session
Details TBD

HR / Employment Law

Employment Law
Scott Rogoff

Head Start

Head Start Session
Details TBD

Management and Leadership

Management and Leadership Session
Ashley Elias

Housing and Weatherization

Housing and Weatherization Session
Details TBD

Specialized

Community in Community Action
Presenter TBD

3:15 PM - 3:30 PM
Break
3:30 PM - 4:45 PM

Concurrent Sessions

Head Start

Head Start Session
Details TBD

Technology

Technology Session
Netrio (Gold Sponsor)

Management and Leadership

Managing the Middle
Julie Jopic

HR

HR Session
Integra HR

Housing and Weatherization

Housing and Weatherization Session
Details TBD

Finance

Finance Session
Details TBD

Evening: Dinner on your own.

Thursday, September 17, 2026

Keynote, Awards, Sessions, and Reception

8:00 AM - 9:00 AM
Breakfast
9:00 AM - 9:45 AM
Keynote Presentation: Uncovering Resilience
Chelsea Ambrose
9:45 AM - 10:00 AM
Break
10:00 AM - 11:30 AM

Concurrent Sessions

Specialized

Be Bold
Theresa Bradley

Finance

Real Life Problems
Latisha Chastang

Head Start

Head Start Session
Details TBD

NYS Department of State

NYS Department of State Session
Details TBD

Preparedness

Citizens Preparedness Course
NYS National Guard

Housing and Weatherization

Housing and Weatherization Session
Details TBD

11:30 AM - 1:00 PM
Lunch
Documentary / Community Action Awards
1:00 PM - 2:15 PM

Concurrent Sessions

Head Start

Head Start Session
Details TBD

NYS Department of State

NYS Department of State Session
Details TBD

HR

HR Session
WIPFLI

Leadership / Management

Leadership / Management Session
Brian Evers

Statewide Partner Panel

Statewide Partner Panel
Details TBD

Additional Session

Additional Session
Details TBD

2:15 PM - 2:30 PM
Break
2:30 PM - 4:00 PM

Concurrent Sessions

Fundraising

Fun in Fundraising
Victoria / Angela

HR

AI Intake
Alison Rumler Gomez

NYS Department of State

NYS Department of State Session
Details TBD

Specialized

Notetaking for Case Workers
Michelle Stewart

Head Start

Poison Control
Mary Beth Dreyer

Open Session

Open Session
Details TBD

4:00 PM - 5:00 PM
NYSCAA / NYSWDA Case Study
Panel About Advocacy
5:30 PM - 6:30 PM
Reception
Convention Center
Dinner on your own.

Friday, September 18, 2026

ELI Graduation and Closing

8:00 AM
Breakfast
9:00 AM - 10:00 AM
ELI Graduation
10:00 AM - 11:30 AM
ELI 2.0 Project Presentation / TBD
No concurrent sessions during this time.
11:30 AM - 12:00 PM
Conference Closing Remarks

Community Action Awards

Recognizing the people and impact behind Community Action

The 2026 Community Action Awards are an opportunity to recognize the stories, leadership, collaboration, innovation, and lasting impact happening throughout New York’s Community Action Network. Awardees will be recognized during the 2026 NYSCAA Annual Professional Development Conference.

Nomination Deadline

Friday, August 7, 2026

Two 2026 award categories are open for nominations.

Review the award details before submitting so the nomination is entered in the best-fit category. The awards page includes category guidance, nomination expectations, and links to both nomination forms.

People

Community Action Personal Achievement Award

This award recognizes a current or former Community Action participant or customer whose personal journey shows perseverance, growth, achievement, and commitment to helping themselves and others.

Note: This award is not intended for staff persons. The awardee will be reimbursed up to $300 for expenses related to attending the conference to accept their award, compliments of NYSCAA.

Impact

Community Action Impact Award

This award recognizes an individual, agency, or department whose leadership, collaboration, innovation, or broader Network contributions have created meaningful and lasting change.

Eligibility note: Individual nominees must be employed for a minimum of three years by a Community Action Agency.

Know a story worth recognizing?

Use the awards page to choose the right category, review what to include, and submit a nomination by August 7.

Travel Planning

Venue, Hotel, and Parking

The conference sessions take place at the Niagara Falls Convention Center. The NYSCAA hotel room block is at the Sheraton Niagara Falls, which is a separate building located across the street from the convention center. You must book your hotel room and conference registration separately.

Hotel Room Block Cutoff: August 24, 2026

The NYSCAA hotel room block at the Sheraton Niagara Falls closes August 24, 2026, or when the block fills, whichever comes first. Book early.

Niagara Falls

Niagara Falls, New York

A memorable setting for statewide connection

Quick Travel Notes

Plan hotel nights based on your travel needs

Tuesday is primarily early registration and optional arrival. Main attendee-facing programming begins Wednesday morning and continues through Friday morning.

Reminder: conference registration and hotel reservations must be completed separately.

Conference Venue

Niagara Falls Convention Center
101 Old Falls Street
Niagara Falls, NY 14303

Convention Center Information

Hotel Room Block

Sheraton Niagara Falls
300 3rd Street
Niagara Falls, NY 14303
Check-in: 4:00 PM · Check-out: 11:00 AM

Book via Passkey

Parking

Overnight hotel guests: Parking is included in the Sheraton's Destination Amenity Fee.

Day attendees: Plan to pay on exit. Nearby options include the Sheraton lot, Third Street lot, and Rainbow Ramp.

Directions and Parking

Wi-Fi

Wi-Fi is included in the Sheraton's Destination Amenity Fee for overnight hotel guests. Public Wi-Fi may also be available in conference areas, though speeds can vary based on usage and event needs.

Hotel Dining and Amenities

On-site options at the Sheraton include Steelbound Brewery, Rainforest Café, and Starbucks.

Pool: 7:00 AM–11:00 PM Arcade: 9:00 AM–9:00 PM

Explore Niagara Falls

Find local dining, attractions, transit options, and more through the Niagara Falls USA visitor site.

NiagaraFallsUSA.com

Additional Opportunities

Presenters, Sponsors, and Exhibitors

NYSCAA welcomes presenters, sponsors, exhibitors, and partners who want to support professional development and connect with New York's Community Action network during the 2026 Annual Conference.

Sponsor & Exhibitor Registration

Connect with Community Action leaders from across New York

Sponsor and exhibitor opportunities provide visibility with agency leaders, program staff, fiscal and administrative professionals, and partners from across New York State.

2026 Package Levels

Platinum Sponsor$5,000
Gold Sponsor$3,000
Silver Sponsor$2,000
Exhibitor$700

Packages include visibility, conference access, and exhibitor benefits based on selected level.

2026 Sponsors & Exhibitors

Thank you to our current conference sponsors and exhibitors

Four organizations are currently confirmed. Listings will continue to be updated as additional sponsors and exhibitors are added.

Gold Sponsor
Netrio
Visit website
Gold Sponsor
CAP Systems, Inc.
Visit website
Silver Sponsor
CAP60
Visit website
Exhibitor
New York State Trauma-Informed Network and Resource Center
Visit website
More Opportunities Available

Additional sponsor and exhibitor opportunities remain available

Additional sponsor and exhibitor opportunities remain available for organizations that want to connect with New York's Community Action network. Listings will continue to be updated as new sponsors and exhibitors are confirmed.

Become a sponsor or exhibitor
Presenters

Presenter Information

Workshop proposals are accepted through Tuesday, June 30, 2026. Presenter details, room assignments, AV requirements, and session logistics will be coordinated as the schedule is finalized.

Exhibitor Logistics

Sponsor and Exhibitor Planning

Exhibitor set-up is expected Tuesday, September 15, from 9:00 AM to 11:00 AM. The $700 exhibitor tier includes a 6-foot skirted table, two conference registrations, and dedicated vendor hours.

Complete sponsor form

Common Questions

Frequently Asked Questions

Venue

Where is the conference being held?

Conference sessions take place at the Niagara Falls Convention Center, 101 Old Falls Street, Niagara Falls, NY 14303. The NYSCAA hotel room block is at the Sheraton Niagara Falls, 300 3rd Street, a separate building across the street from the convention center.

Registration

What are the registration rates?

Early Bird: $350 per person through June 30, 2026.
Regular: $450 per person beginning July 1, 2026.

Each attendee must complete their own registration. Completing registration does not reserve a hotel room.

Hotel

When is the hotel room block cutoff?

The NYSCAA hotel room block at the Sheraton Niagara Falls closes on August 24, 2026, or when the block fills, whichever comes first. Booking well ahead of the deadline is strongly recommended.

Schedule

Is the conference schedule final?

No. The schedule posted on this page is preliminary and subject to change. Session topics, presenters, room assignments, and final timing will continue to be updated as planning continues.

Travel Planning

Do I need to arrive on Tuesday, September 15?

No. Tuesday, September 15 is planned primarily for early registration/check-in, the NYSCAA Board of Directors meeting, and an optional happy hour meet-up. Main attendee-facing programming begins Wednesday morning.

Friday

Will there be programming on Friday?

Yes. The preliminary schedule currently includes breakfast, ELI Graduation, ELI 2.0 Project Presentation/TBD, and conference closing remarks on Friday morning.

ELI

I am a confirmed ELI participant. Do I need to register for the conference?

ELI 1.0 participants do not need to register separately for the conference because conference registration is included in the ELI 1.0 participation cost. ELI 2.0 participants do need to register and pay for the conference through the NYSCAA website. All ELI participants are responsible for booking their own hotel room if planning to stay overnight.

Parking

What are the parking options for day attendees?

Day attendees should plan to pay when exiting the parking lot. Nearby paid options include the Sheraton Niagara Falls lot, the Third Street lot, and Rainbow Ramp. Overnight hotel guests have parking included through the hotel's Destination Amenity Fee.

Cancellations

What is the cancellation policy?

Cancellation requests must be submitted in writing by August 31, 2026. Approved cancellations are refunded less a $50 administrative fee. No refunds are issued for requests received after August 31 or for no-shows. Substitutions may be permitted in writing.

Sponsor / Exhibitor

How do we become a sponsor or exhibitor?

Complete the 2026 Annual Conference Sponsor and Exhibitor Registration form to reserve a package, provide organization and billing details, and share representative information. Sponsor levels are Platinum $5,000, Gold $3,000, Silver $2,000, and Exhibitor $700. Current confirmed sponsors and exhibitors are listed above.

Hotel

What hotel nights should I book?

Please book hotel nights based on your own travel needs. Most attendee-facing programming begins Wednesday morning and continues through Friday morning. Tuesday is primarily early registration/check-in and optional arrival.

Help

Who should I contact with questions?

For registration questions or general conference inquiries, please contact Alexis Rivera at [email protected].

2026 NYSCAA Annual Conference

Ready to join us in Niagara Falls?

Register by June 30 to save $100 with Early Bird pricing. Book your hotel room through the NYSCAA block before August 24 or before the block fills.

Last updated: June 24, 2026 Updated to include keynote presentation titles, clearer ELI 1.0 and ELI 2.0 registration guidance, four confirmed sponsors/exhibitors, the Niagara Falls venue image, stronger section separation, a schedule-at-a-glance before the detailed preliminary agenda, and a Community Action Awards section with award details and nomination links. The preliminary schedule remains subject to change as session details, room assignments, and final timing are confirmed.